Responsible Gaming
Enjoy magha responsibly — within your limits. Keep yourself safe, keep your family safe, and keep gaming fun.
When Does Gaming Become a Problem?
Casino gaming and sports betting are a form of entertainment for many people. But when gaming gets out of control, it can cause personal, financial and family harm. magha believes that aware gaming is the foundation of long-term enjoyment.
Our terms and conditions clearly state that this platform is for people aged 21 and above only. Minors cannot create an account or play any games here.
If you ever feel that your gaming habits are affecting your daily life, the information and tools below may help. You can also find answers to a number of responsible gaming questions in our FAQ section.
Minimum age: 21
No person under the age of 21 may open an account at magha or take part in any form of betting or casino gaming. Age is confirmed during identity verification.
Tools to Keep Yourself Safe
magha gives you the ability to manage your own gaming habits. Use the tools below to set limits or take a break when needed.
Deposit Limit
Set a maximum deposit amount per day, week or month. Once that limit is reached, no further deposits will be possible.
Session Time Limit
Decide in advance how long you will play in one session. When the time is up, your account will automatically prompt you to take a break.
Self-Exclusion
You can request a temporary or long-term self-exclusion. During this period your account will be locked and no betting or casino gaming will be available.
Loss Limit
Set the maximum amount you are willing to lose within a given period. Once that limit is reached, you will not be able to continue playing.
Cooling-Off Break
Put your account on a break for a few days or weeks. You will not be able to log in during this time.
24/7 Support
Contact us at any time via live chat or email. Support is available in both Bengali and English.
Request Self-Exclusion
Fill in the form below to send your self-exclusion request to the support team. Our team works 24/7 and acts quickly.
Recognise the Warning Signs
If you notice any of the following in yourself or someone close to you, consider seeking help.
- Repeatedly playing to recover lost money, with losses growing each time.
- Borrowing money from family or friends for gaming, or hiding it from them.
- Neglecting work, studies or family responsibilities to keep playing.
- Trying to stop but not being able to, and feeling restless or irritable when not playing.
- Spending money meant for everyday expenses (food, rent, bills) on gaming.
- Constantly thinking about the next bet and having trouble sleeping or concentrating.
Where to Get Help
magha Support
Reach us at any time via 24/7 live chat or email. Support is available in Bengali and English. Our team responds quickly and keeps all conversations confidential.
Family and Close Ones
Talking openly with a family member or trusted friend is often the most effective form of support. Let them know what is going on and discuss the situation honestly.
Professional Advice
Reach out to a mental health professional or addiction counsellor. Professional counselling helps with long-term recovery.
Under our privacy policy, any conversation related to responsible gaming is kept completely confidential. Asking for help at magha is not a sign of weakness — it is a sign of self-awareness.
Healthy Gaming Habits
A few small habits can help keep gaming enjoyable and prevent problems:
- Set a fixed budget before you start playing and stop when you reach it.
- Never play to chase losses — there is no guarantee of winning on the next bet.
- Play for a set amount of time each day and take regular breaks.
- Avoid gaming when you are feeling low, stressed or anxious.
- Make time for family, friends and other interests alongside gaming.